Reconnect with nature with the ECCO ULT-TRN, a modern take on a leather hiking shoe. Contemporary styling meets innovative, robust performance, including the PFAS-free waterproof membrane. Being in the wild feels even more invigorating in a true hiking product featuring a state-of-the-art Michelin rubber outsole supplying multi-directional grip, along with a lightweight PHORENE™ midsole for radical bounce. For a lighter, modern look, the shoe is crafted from a mix of oiled nubuck and nubuck leathers and a premium textile.
PRODUCT RETURNS
There are two options for returning a product/s:-
1. Please send an email to ae-info@ecco.com or phone +971 54 581 0670 stating that you would like a refund and you would like to organise a courier to collect the products from your home. The charge for this service is AED 20 and the cost will be borne by the customer. Please also include your pick-up address in the email.
2. Return the item direct to the any ECCO store in the United Arab Emirates.
PRODUCT RETURN TERMS
• Unworn items may be returned within 7 days from the date of delivery provided that the goods returned are unused and in their original condition accompanied by an invoice. Either organise the return via courier as per the above process in point 1 or directly to the store as above in point 2.
• If the product (s) is bought during a promotion or Sale, only exchange is permitted within 7 days from the date of delivery accompanied by an invoice. no refund will be provided.
• The return of ruined, worn-out products or those with missing accessories or invoices are not accepted.
• All products should be packed in their original package.
• Only items purchased via ecco.ae are eligible for return.
• The original invoice of the product must be placed in the package.
• The price of the products deemed eligible for a refund as per the associated terms shall be deposited to your account within 14 business days. It may take up to 14 business working days for the refund to hit your account due to the banking procedures.
PRODUCT EXCHANGE TERMS
• The eligibility for exchange is for the size and style. If the product (s) is bought during a promotion or Sale, only exchange is permitted within 7 days from the date of delivery accompanied by an invoice. no refund will be provided.
• For product exchange, the only process available is a direct exchange in any ECCO store within the United Arab Emirates.
• The original invoice will be required at the point of exchange.
• In case of defective goods, it will be dealt in accordance with the consumer protection law of U.A.E.
SHIPMENT
• Your order will be shipped within 4 business days with Aramex.